Shipping and handling
We currently only ship and accept online orders from Mainland UK, for all other orders please contact us. Shipping is calculated per item using shipping classes:
Interactive Screens – £15 + 1%
Visualisers – £7 + 1%
Software – £7.50
Online Software – £0
Light Accessories – £7.50
Medium Accessories – £15
Video Walls – £50 + 0.5%
Audience Response Systems – £15
Audience Response Systems Accessories – £7.50
Interactive Whiteboards – £20 + 1%
Screen Mounts – £50 + 1%
Screen Trolleys – £75 + 0.5%
Small items are shipped using Royal Mail, with larger items being sent by courier. All items are sent using recorded delivery.
If your item is not in stock, we will back order for you and contact you with an estimated delivery date.
Credit card security
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
If you need to reach us, please contact us using the form on our contact page https://www.interactive-education.co.uk/contact/, alternatively, you can email us on firstname.lastname@example.org or call on 01902 422300 or fax us on 01902 422300 or write to us at Interactive Education, Libra House, 2 Upper Zoar Street, Wolverhampton, WV3 0LA,
Interactive Education do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Data collected by this site is used to:
a.Take and fulfill customer orders
b.Administer and enhance the site and service
c.Only disclose information to third-parties for goods delivery purposes
d.Contact you to inform you of product updates
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Interactive Educations full policy can be found at https://www.interactive-education.co.uk/returns-policy/
Making a purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept credit and debit card payment. We accept Visa, Mastercard and UK Maestro. You can also pay via PayPal. We currently only accept orders from Mainland UK.
By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Your card will be debited during the checkout process and if the changed price is not acceptable you will be refunded, otherwise we will ask you for payment details to make up the shortfall.